{"id":2807,"date":"2020-03-16T20:48:51","date_gmt":"2020-03-16T13:48:51","guid":{"rendered":"http:\/\/hoclamgiau.vn\/?p=2807"},"modified":"2020-04-05T22:52:30","modified_gmt":"2020-04-05T15:52:30","slug":"ky-nang-sale-phone","status":"publish","type":"post","link":"https:\/\/hoclamgiau.vn\/ky-nang-sale-phone\/","title":{"rendered":"K\u1ef9 n\u0103ng sale phone \u0110\u1ec8NH CAO v\u1edbi c\u00e1c b\u01b0\u1edbc h\u01b0\u1edbng d\u1eabn chi ti\u1ebft"},"content":{"rendered":"

K\u1ef9 n\u0103ng sale phone<\/strong> lu\u00f4n l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng m\u00e0 b\u1ea5t k\u1ef9 m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng t\u00e0i gi\u1ecfi n\u00e0o c\u0169ng c\u1ea7n c\u00f3. \u0110\u1eb7c bi\u1ec7t, k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i h\u1ea7u nh\u01b0 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ea5t nhi\u1ec1u trong ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n. Li\u1ec7u b\u1ea1n \u0111\u00e3 c\u00f3 k\u1ef9 n\u0103ng sale phone b\u0111s c\u1ea7n c\u00f3? B\u1ea1n c\u00f3 bi\u1ebft c\u00e1ch \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i ch\u1ed1t \u0111\u01a1n ph\u1ea3i bao g\u1ed3m c\u00e1c b\u01b0\u1edbc chu\u1ea9n b\u1ecb v\u00e0 th\u1ef1c h\u00e0nh nh\u01b0 th\u1ebf n\u00e0o kh\u00f4ng? T\u1ea5t c\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c hoclamgiau<\/a> gi\u1ea3i \u0111\u00e1p trong b\u00e0i vi\u1ebft sau.<\/span><\/p>\n

1. Chu\u1ea9n b\u1ecb cho chi\u1ebfn d\u1ecbch ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng<\/b><\/span><\/h2>\n

Sale phone l\u00e0 g\u00ec? Sale phone \u0111\u01a1n gi\u1ea3n l\u00e0 vi\u1ec7c b\u1ea1n g\u1ecdi \u0111i\u1ec7n n\u00f3i chuy\u1ec7n v\u00e0 gi\u1edbi thi\u1ec7u cho c\u00e1c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh qua \u0111\u00f3 thuy\u1ebft ph\u1ee5c h\u1ecd mua s\u1ea3n ph\u1ea9m ho\u1eb7c s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 t\u1eeb ph\u00eda b\u1ea1n. \u0110\u00f4i l\u00fac, c\u00f4ng vi\u1ec7c salephone c\u0169ng \u0111i k\u00e8m vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169, t\u1ea1o m\u1ed1i li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

Vi\u1ec7c chu\u1ea9n b\u1ecb r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng qua \u0111i\u1ec7n tho\u1ea1i. N\u1ebfu b\u1ea1n kh\u00f4ng c\u00f3 nh\u1eefng h\u01b0\u1edbng \u0111i, nh\u1eefng gi\u1ea3i ph\u00e1p c\u1ee5 th\u1ec3 th\u00ec kh\u1ea3 n\u0103ng sale phone c\u1ee7a b\u1ea1n kh\u00f4ng bao gi\u1edd t\u1ed1t \u0111\u01b0\u1ee3c.<\/span><\/p>\n

1.1 Chu\u1ea9n b\u1ecb th\u1eadt k\u1ef9 n\u1ed9i dung cu\u1ed9c g\u1ecdi<\/b><\/span><\/h2>\n

Ngay c\u1ea3 nh\u1eefng ng\u01b0\u1eddi chuy\u00ean nghi\u1ec7p trong l\u0129nh v\u1ef1c sale phone th\u00ec h\u1ecd kh\u00f4ng bao gi\u1edd b\u1ecf qua giai \u0111o\u1ea1n n\u00e0y. D\u00f9 l\u00e0 chi\u1ebfn d\u1ecbch l\u1edbn hay nh\u1ecf, h\u00e3y t\u00ecm hi\u1ec3u th\u1eadt k\u1ef9 th\u00f4ng tin kh\u00e1ch h\u00e0ng, \u0111\u1ecbnh h\u01b0\u1edbng t\u00ecm hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m mu\u1ed1n \u0111\u01b0a ra th\u1ecb tr\u01b0\u1eddng. Chu\u1ea9n b\u1ecb c\u00e1c k\u1ecbch b\u1ea3n \u0111\u1ec3 \u1ee9ng ph\u00f3 v\u1edbi nh\u1eefng t\u00ecnh hu\u1ed1ng kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh. Kh\u00e2u chu\u1ea9n b\u1ecb c\u00f3 k\u1ef9 c\u00e0ng c\u00f3 r\u00f5 r\u00e0ng bao nhi\u00eau th\u00ec c\u01a1 h\u1ed9i b\u1ea1n th\u00e0nh c\u00f4ng s\u1ebd t\u0103ng b\u1ea5y nhi\u00eau.<\/span><\/p>\n

\"T\u00ecm<\/span><\/p>\n

    \n
  • Hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 b\u1ea1n \u0111\u01b0a t\u1edbi kh\u00e1ch h\u00e0ng<\/span><\/li>\n
  • \u00a0\u201cBi\u1ebft ng\u01b0\u1eddi bi\u1ebft ta, tr\u0103m tr\u1eadn tr\u0103m th\u1eafng\u201d c\u00e2u n\u00f3i n\u00e0y lu\u00f4n \u0111\u00fang. Ch\u00ednh v\u00ec v\u1eady, b\u1ea1n n\u00ean c\u00f3 k\u1ebf ho\u1ea1ch \u0111\u1ec3 t\u00ecm hi\u1ec3u th\u00f4ng tin v\u1ec1 kh\u00e1ch h\u00e0ng c\u00e0ng nhi\u1ec1u c\u00e0ng t\u1ed1t tr\u01b0\u1edbc cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/span><\/li>\n
  • Ph\u00e2n lo\u1ea1i c\u00e1c kh\u00e1ch h\u00e0ng c\u00f3 kh\u1ea3 n\u0103ng mua h\u00e0ng cao so v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng kh\u00e1c. C\u00f3 chi\u1ebfn l\u01b0\u1ee3c thuy\u1ebft ph\u1ee5c cho t\u1eebng t\u1eadp kh\u00e1ch h\u00e0ng ri\u00eang bi\u1ec7t.<\/span><\/li>\n
  • T\u00ecm hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tr\u1ea1nh c\u00f9ng ng\u00e0nh.<\/span><\/li>\n
  • X\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n g\u1ecdi \u0111i\u1ec7n tho\u1ea1i, c\u00e1c t\u00ecnh hu\u1ed1ng v\u00e0 ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd k\u1ecbch b\u1ea3n \u0111\u00f3.<\/span><\/li>\n
  • H\u00e3y s\u1eed d\u1ee5ng c\u00e1c k\u00eanh qu\u1ea3ng c\u00e1o \u0111\u1ec3 ph\u00e2n ph\u1ed1i m\u1ed9t v\u00e0i n\u1ed9i dung t\u1ea1o d\u1ef1ng h\u00ecnh \u1ea3nh t\u1ed1t v\u1ec1 c\u00f4ng ty \u0111\u1ebfn kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi cu\u1ed9c g\u1ecdi \u0111i\u1ec7n \u0111\u01b0\u1ee3c b\u1eaft \u0111\u1ea7u. Vi\u1ec7c l\u00e0m n\u00e0y nh\u1eb1m t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc cu\u1ed9c g\u1ecdi \u0111i\u1ec7n.<\/span><\/li>\n
  • Ngo\u00e0i vi\u1ec7c t\u00ecm ki\u1ebfm c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi th\u00ec vi\u1ec7c ch\u0103m s\u00f3c v\u00e0 b\u00e1n h\u00e0ng cho kh\u00e1ch h\u00e0ng c\u0169\u00a0 r\u1ea5t quan tr\u1ecdng. Vi\u1ec7c n\u00e0y gi\u00fap gia t\u0103ng doanh s\u1ed1 v\u1edbi kh\u00e1ch h\u00e0ng n\u00e0y \u0111\u1ed3ng th\u1eddi m\u1edf ra c\u01a1 h\u1ed9i marketing truy\u1ec1n mi\u1ec7ng.<\/span><\/li>\n
  • Kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng, g\u1ecdi \u0111i\u1ec7n \u0111\u1ebfn c\u00e1c kh\u00e1ch h\u00e0ng quen qua \u0111\u00f3 xem h\u1ecd \u0111\u00e1nh gi\u00e1 nh\u01b0 th\u1ebf n\u00e0o t\u1edbi c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a b\u00ean m\u00ecnh. T\u1eeb \u0111\u00f3, b\u1ea1n s\u1ebd thu th\u1eadp \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00f4ng tin nah\u1eebm cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<\/ul>\n

    1.2 Th\u1ea3 l\u1ecfng c\u01a1 th\u1ec3 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u1ea3m x\u00fac<\/b><\/span><\/h2>\n

    C\u00f3 t\u00e2m l\u00fd tho\u1ea3i m\u00e1i th\u00ec m\u1ecdi vi\u1ec7c b\u1ea1n l\u00e0m m\u1edbi \u0111i theo \u0111\u00fang l\u1ed9 tr\u00ecnh v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 nh\u01b0 mong mu\u1ed1n, b\u1ea1n kh\u00f4ng th\u1ec3 \u0111\u01b0a ra m\u1ed9t t\u00e2m tr\u1ea1ng bu\u1ed3n ch\u00e1n v\u00e0 \u1ec3 o\u1ea3i v\u00e0o cu\u1ed9c n\u00f3i chuy\u1ec7n \u0111\u01b0\u1ee3c.<\/span><\/p>\n

    \u0110\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t sale phone chuy\u00ean nghi\u1ec7p b\u1ea1n c\u1ea7n lu\u00f4n linh ho\u1ea1t v\u00e0 gi\u1eef v\u1eefng t\u00e2m l\u00fd trong m\u1ecdi t\u00ecnh hu\u1ed1ng. Ng\u1eef gi\u1ecdng, bi\u1ec3u c\u1ea3m th\u00f4ng qua ng\u00f4n ng\u1eef, Th\u1ea3 l\u1ecfng c\u01a1 th\u1ec3 \u0111\u1ec3 c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch trau chu\u1ed1t v\u00e0 ch\u00ednh \u0111\u00e1ng, th\u1ecfa m\u00e3n ng\u01b0\u1eddi nghe ch\u00ednh l\u00e0 th\u00e0nh c\u00f4ng trong giao ti\u1ebfp.<\/span><\/p>\n

    Kh\u00f4ng \u0111\u1ec3 nh\u1eefng c\u1ea3m x\u00fac h\u1ed7n t\u1ea1p c\u1ee7a ng\u00e0y th\u01b0\u1eddng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00f4ng vi\u1ec7c. H\u00e3y \u0111i\u1ec1u ch\u1ec9nh c\u1ea3m x\u00fac v\u1ec1 tr\u1ea1ng th\u00e1i th\u0103ng b\u1eb1ng tr\u01b0\u1edbc cu\u1ed9c g\u1ecdi \u0111i\u1ec7n.<\/span><\/p>\n

    2. C\u00e1c b\u01b0\u1edbc c\u01a1 b\u1ea3n trong x\u00e2y d\u1ef1ng n\u1ed9i dung cu\u1ed9c g\u1ecdi<\/b><\/span><\/h2>\n

    Tr\u01b0\u1edbc ti\u00ean nh\u01b0 t\u00f4i \u0111\u00e3 n\u00f3i \u1edf tr\u00ean, sau khi khoanh v\u00f9ng v\u00e0 ph\u00e2n chia c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, th\u00f4ng qua \u0111\u00f3 m\u00e0 c\u00f3 c\u00e1ch n\u00f3i chuy\u1ec7n, bi\u1ec3u l\u1ed9 c\u1ea3m x\u00fac gi\u1ecdng sao cho ph\u00f9 h\u1ee3p. Tuy nhi\u00ean t\u1ea5t c\u1ea3 v\u1eabn tu\u00e2n theo m\u1ed9t tr\u00ecnh t\u1ef1 nh\u1ea5t \u0111\u1ecbnh, tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p n\u00f3i chuy\u1ec7n m\u01a1 h\u1ed3, lan man kh\u00f4ng c\u00f3 li\u00ean quan g\u00ec \u0111\u1ebfn m\u1ee5c \u0111\u00edch c\u1ee7a cu\u1ed9c n\u00f3i chuy\u1ec7n.<\/span><\/p>\n

    \"k\u1ef9<\/p>\n

    N\u1ed9i dung c\u1ee7a cu\u1ed9c n\u00f3i chuy\u1ec7n c\u1ea7n b\u00e1m s\u00e1t ch\u1ee7 \u0111\u1ec3, ch\u1ee7 \u0111\u1ec1 \u1edf \u0111\u00e2y t\u00f9y theo l\u00e0 b\u00e1n h\u00e0ng, gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5\u2026 t\u1ea5t c\u1ea3 \u0111\u1ec1u \u0111\u01b0a \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch cu\u1ed1i c\u00f9ng l\u00e0 ch\u1ed1t sale th\u00e0nh c\u00f4ng.<\/span><\/p>\n

    2.1 B\u01b0\u1edbc 1: Ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n

    T\u1ea1o thi\u1ec7n c\u1ea3m, ch\u00e0o h\u1ecfi l\u1ecbch s\u1ef1. Sau \u0111\u00f3 gi\u1edbi thi\u1ec7u m\u1ed9t c\u00e1ch ng\u1eafn g\u1ecdn kh\u00f4ng d\u00e0i d\u00f2ng v\u00e0 \u0111\u1ea7y \u0111\u1ee7 (b\u1ea1n l\u00e0 ai, g\u1ecdi t\u1eeb \u0111\u00e2u, v\u1ea5n \u0111\u1ec1 cu\u1ed9c n\u00f3i chuy\u1ec7n l\u00e0 g\u00ec). N\u1ebfu kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i cu\u1ed9c n\u00f3i chuy\u1ec7n, th\u00ec n\u00ean nh\u1eb9 gi\u1ecdng xin th\u1eddi \u0111i\u1ec3m kh\u00e1c n\u00f3i chuy\u1ec7n sau, tr\u00e1nh l\u00e0m kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y kh\u00f3 ch\u1ecbu.<\/span><\/p>\n

    2.2 B\u01b0\u1edbc 2: N\u00eau \u00fd ch\u00ednh, gi\u1edbi thi\u1ec7u ng\u1eafn g\u1ecdn v\u1ec1 th\u1ebf m\u1ea1nh v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ef1 \u00e1n b\u1ea1n th\u1ef1c hi\u1ec7n<\/strong><\/span><\/p>\n

    Th\u1eddi gian cho vi\u1ec7c telesale l\u00e0 v\u00f4 c\u00f9ng ng\u1eafn, kh\u00e1ch h\u00e0ng th\u01b0\u1eddng kh\u00f4ng c\u00f3 nhi\u1ec1u s\u1ef1 quan t\u00e2m cho vi\u1ec7c n\u00e0y, v\u00ec th\u1ebf b\u1ea1n c\u1ea7n tr\u00ecnh b\u00e0y ng\u1eafn g\u1ecdn thuy\u1ebft ph\u1ee5c, c\u00f3 c\u00e1c \u0111i\u1ec3m nh\u1ea5n r\u00f5 r\u00e0ng, lu\u00f4n \u0111\u1eb7t l\u1ee3i \u00edch c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 \u01b0u ti\u00ean qua \u0111\u00f3 h\u1ea5p d\u1eabn kh\u00e1ch h\u00e0ng, khi\u1ebfn cu\u1ed9c n\u00f3i chuy\u1ec7n l\u00e2u h\u01a1n<\/span><\/p>\n

    2.3 B\u01b0\u1edbc 3: \u0110i v\u00e0o chi ti\u1ebft, nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n

    Kh\u00e1ch h\u00e0ng mu\u1ed1n g\u00ec, c\u1ea7n g\u00ec b\u1ea1n \u0111\u1ec1u c\u1ea9n h\u1ecfi, qua \u0111\u00f3 l\u01b0u l\u1ea1i v\u00e0 sau \u0111\u00f3 \u201c\u0111\u00e1nh\u201d v\u00e0o nhu c\u1ea7u \u0111\u00f3, tr\u00e1nh b\u1ea3n th\u00e2n thao thao b\u1ea5t tuy\u1ec7t kh\u00f4ng \u0111i \u0111\u00fang \u0111i\u1ec1u m\u00e0 kh\u00e1ch h\u00e0ng mong mu\u1ed1n, v\u00ec th\u1ebf m\u00e0 cu\u1ed9c n\u00f3i chuy\u1ec7n s\u1ebd b\u1ecb ng\u1eaft \u0111o\u1ea1n do kh\u00e1ch h\u00e0ng ch\u00e1n kh\u00f4ng mu\u1ed1n nghe n\u1eefa<\/span><\/p>\n

    2.4 B\u01b0\u1edbc 4: Thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n

    Kh\u00e1ch h\u00e0ng s\u1ebd th\u01b0\u1eddng ra hai lu\u1ed3ng \u00fd ki\u1ebfn kh\u00e1c nhau, qua \u0111\u00f3 n\u00eau l\u00ean \u01b0u nh\u01b0\u1ee3c \u0111i\u1ec3m m\u00e0 h\u1ecd suy ngh\u0129 v\u1ec1 d\u1ecbch v\u1ee5 c\u0169ng nh\u01b0 s\u1ea3n ph\u1ea9m b\u1ea1n \u0111ang gi\u1edbi thi\u1ec7u. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0a ra nh\u1eefng so s\u00e1nh gi\u1eefa s\u1ea3n ph\u1ea9m c\u1ee7a c\u00f4ngt y ch\u00fang ta v\u00e0 c\u00f4ng ty \u0111\u1ed1i th\u1ee7.\u00a0<\/span><\/p>\n

    B\u1ea1n c\u1ea7n ph\u00e2n t\u00edch r\u00f5 r\u00e0ng cho kh\u00e1ch h\u00e0ng th\u1ea5y r\u00f5 \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec3m m\u1ea1nh c\u1ee7a s\u1ea3n ph\u1ea9m so v\u1edbi \u0111\u1ed1i th\u00f9. \u0110i\u1ec3m n\u00e0y ch\u1ec9 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n khi b\u1ea1n c\u00f3 ki\u1ebfn th\u1ee9c \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5. <\/span><\/p>\n

    2.5 B\u01b0\u1edbc 5: Ch\u1ed1t sale<\/strong><\/span><\/h3>\n

    K\u00eau g\u1ecdi kh\u00e1ch h\u00e0ng mua h\u00e0ng b\u1eb1ng nh\u1eefng ng\u00f4n t\u1eeb m\u1ea1nh m\u1ebd \u0111\u1ec3 ch\u1ed1t \u0111\u01a1n h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng n\u00e0y. B\u01b0\u1edbc n\u00e0y ch\u1ec9 n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n khi b\u1ea1n c\u1ea3m th\u1ea5y m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u1edf c\u00e1c b\u01b0\u1edbc tr\u00ean \u0111\u00e3 \u0111\u1ea7y \u0111\u1ee7.<\/span><\/p>\n

    3. Luy\u1ec7n t\u1eadp k\u1ef9 c\u00e0ng tr\u01b0\u1edbc khi g\u1ecdi<\/b><\/span><\/h2>\n
      \n
    • \u00c2m \u0111i\u1ec7u gi\u1ecdng n\u00f3i l\u00e0 \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean khi sale phone, ch\u00ednh v\u00ec ch\u1ec9 l\u00e0 n\u00f3i chuy\u1ec7n qua \u0111i\u1ec7n tho\u1ea1i, v\u1eady n\u00ean kh\u00e1ch h\u00e0ng ch\u1ec9 hi\u1ec3u \u0111\u01b0\u1ee3c qua gi\u1ecdng n\u00f3i c\u1ee7a b\u1ea1n, \u00e2m thanh ph\u00e1t ra n\u00ean th\u1eadt d\u1ec5 nghe nh\u1eb9 nh\u00e0ng, cu\u1ed1n h\u00fat<\/span><\/li>\n
    • Th\u1eddi gian sale phone s\u1ebd ng\u1eafn n\u00ean h\u00e3y ph\u00e2n chia th\u1eddi gian ph\u00f9 h\u1ee3p, ng\u1eafn g\u1ecdn s\u00e2u s\u1eafc, luy\u1ec7n t\u1eadp ch\u1ea5p nh\u1eadn nh\u1eefng c\u00e2u t\u1eeb ch\u1ed1i, \u0111\u00f4i khi l\u00e0 ph\u1ea3n \u1ee9ng gay g\u1eaft c\u1ee7a kh\u00e1ch h\u00e0ng. Thay v\u00ec n\u1ea3n l\u00f2ng hay ph\u1ea3n \u1ee9ng h\u00e3y ti\u1ebfp t\u1ee5c nhi\u1ec7t t\u00ecnh, vui v\u1ebb \u0111\u01b0a th\u00eam nh\u1eefng ph\u01b0\u01a1ng \u00e1n c\u00e2u h\u1ecfi kh\u00e1c \u0111\u1ec3 l\u00e0m d\u1ecbu kh\u00e1ch h\u00e0ng<\/span><\/li>\n
    • N\u1ebfu kh\u00e1ch h\u00e0ng k\u00eau \u0111ang b\u1eadn, b\u1ea1n kh\u00f4ng n\u00ean n\u00f3i \u201cc\u00e1m \u01a1n\u201d r\u1ed3i c\u00fap m\u00e1y m\u00e0 hay t\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i kh\u00e1c b\u1eb1ng c\u00e1ch h\u1ecfi han nhanh v\u1ec1 th\u1eddi gian r\u1ea3nh m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i chuy\u1ec7n<\/span><\/li>\n
    • T\u1eadp vi\u1ec7c d\u00f9ng nh\u1eefng c\u00e2u t\u1eeb mang l\u1ee3i \u00edch nhi\u1ec1u h\u01a1n cho kh\u00e1ch h\u00e3ng m\u1ed7i l\u1ea7n \u0111\u1ec1 c\u1eadp t\u1edbi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111ang gi\u1edbi thi\u1ec7u. Ch\u00fa tr\u1ecdng v\u0103n phong<\/span><\/li>\n
    • N\u00ean ch\u00fa tr\u1ecdng th\u1eddi gian sale phone. Tr\u00e1nh c\u00e1c kho\u1ea3ng th\u1eddi gian b\u1eadn nh\u01b0 l\u00fac s\u00e1ng s\u1edbm, gi\u1eefa tr\u01b0a, th\u1eddi gian ngh\u1ec9 ng\u01a1i ho\u1eb7c khi \u0111\u00eam mu\u1ed9n<\/span><\/li>\n<\/ul>\n

      3.1 Thu h\u00fat s\u1ef1 quan t\u00e2m c\u1ee7a kh\u00e1ch h\u00e0ng<\/b><\/span><\/h3>\n

      \u0110\u01b0a ra nh\u1eefng g\u1ee3i \u00fd mang t\u00ednh t\u00f2 m\u00f2, nh\u1eefng c\u00e2u n\u00f3i c\u00f3 t\u00ednh kh\u00edch l\u1ec7, ng\u1ecdt ng\u00e0o kh\u00e1ch h\u00e0ng. \u0110\u1eb7t nhi\u1ec1u ni\u1ec1m tin v\u00e0o s\u1ef1 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u t\u00e2m l\u00fd c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u1eadp trung v\u00e0o y\u1ebfu t\u1ed1 t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng. C\u1ed1 g\u1eafng \u0111\u01b0a ra nh\u1eefng th\u1ebf m\u1ea1nh v\u00e0 thu h\u00fat nh\u1ea5t c\u1ee7a s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch h\u1ea5p d\u1eabn nh\u1ea5t nh\u1eb1m t\u1ea1o s\u1ef1 thu h\u00fat t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

      3.2 H\u00e3y \u0111\u1ec3 kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn hai trong m\u1ed9t<\/b><\/span><\/h3>\n

      \u1edf giai \u0111o\u1ea1n t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng, b\u1ea1n n\u00ean \u0111\u01b0a ra l\u1eddi nhi\u1ec1u h\u01a1n hai s\u1ea3n ph\u1ea9m \u0111\u1ec3 kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 v\u1eadn d\u1ee5ng hi\u1ec7u \u1ee9ng chim m\u1ed3i khi \u0111\u01b0a ra 2 s\u1ea3n ph\u1ea9m v\u1edbi m\u1ee9c gi\u00e1 ch\u00eanh l\u1ec7ch l\u1edbn. Th\u00f4ng th\u01b0\u1eddng, kh\u00e1ch h\u00e0ng s\u1ebd l\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m c\u00f3 m\u1ee9c gi\u00e1 r\u1ebb h\u01a1n. VD: anh\/ ch\u1ecb s\u1ebd ch\u1ecdn lo\u1ea1i c\u00f3 gi\u00e1 200k hay lo\u1ea1i c\u00f3 gi\u00e1 100k \u0111ang \u0111\u01b0\u1ee3c khuy\u1ebfn m\u00e3i?<\/span><\/p>\n

      3.3 R\u00fat ra kinh nghi\u1ec7m cho b\u1ea3n th\u00e2n<\/b><\/span><\/h3>\n

      B\u1ea1n kh\u00f4ng th\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t sale phone \u0111\u1ec9nh cao trong th\u1eddi gian ng\u1eafn \u0111\u01b0\u1ee3c, th\u1eddi gian \u0111\u1ea7u ch\u1eafc ch\u1eafn s\u1ebd v\u1ea5p ph\u1ea3i nhi\u1ec1u v\u1ea5n \u0111\u1ec1, nhi\u1ec1u t\u00ecnh hu\u1ed1ng b\u1ea3n th\u00e2n kh\u00f4ng th\u1ec3 l\u01b0\u1eddng tr\u01b0\u1edbc v\u00e0 x\u1eed l\u00fd. Ch\u00ednh v\u00ec th\u1ebf b\u1ea3n th\u00e2n lu\u00f4n c\u1ea7n li\u00ean tr\u1ee5c trau d\u1ed3i kinh nghi\u1ec7m. L\u1ea7n sau t\u1ed1t h\u01a1n l\u1ea7n tr\u01b0\u1edbc c\u1ea3i thi\u1ec7n h\u00e0ng ng\u00e0y, c\u1ea3i thi\u1ec7n \u1edf c\u1ea3 gi\u1ecdng n\u00f3i, t\u00e2m l\u00fd c\u1ea3m x\u00fac v\u00e0 v\u0103n phong. T\u00ecm hi\u1ec3u h\u1ecdc h\u1ecfi nh\u1eefng ng\u01b0\u1eddi \u0111i tr\u01b0\u1edbc, nh\u1eefng ng\u01b0\u1eddi gi\u00e0u kinh nghi\u1ec7m \u0111\u1ec3 \u0111\u00fac k\u1ebft cho b\u1ea3n th\u00e2n nh\u1eefng th\u1ee9 ph\u00f9 h\u1ee3p qua \u0111\u00f3 kh\u00f4ng ng\u1eebng n\u00e2ng cao k\u1ef9 n\u0103ng sale phone<\/span><\/p>\n

      4. K\u1ecbch b\u1ea3n sale phone<\/strong><\/span><\/h2>\n

      D\u01b0\u1edbi \u0111\u00e2y t\u00f4i xin \u0111\u01b0a ra m\u1ed9t s\u1ed1 k\u1ecbch b\u1ea3n cho c\u00e1c b\u1ea1n tham kh\u1ea3o, qua \u0111\u00f3 ph\u00e2n t\u00edch v\u00e0 l\u1ef1a ch\u1ecdn nh\u1eefng k\u1ecbch b\u1ea3n ph\u00f9 h\u1ee3p cho s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 b\u00ean m\u00ecnh<\/span><\/p>\n

        \n
      • Ch\u01b0a c\u00f3 th\u00f4ng tin kh\u00e1ch h\u00e0ng, xin th\u00f4ng tin gi\u00e1n ti\u1ebfp<\/span><\/li>\n<\/ul>\n

        (G\u1eb7p ng\u01b0\u1eddi nh\u1ea5c m\u00e1y)<\/span><\/p>\n

        Ch\u00e0o anh\/ch\u1ecb, t\u00f4i l\u00e0\u2026\u2026 \u1ede b\u00ean \u2026\u2026. \u0110\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0a t\u1edbi anh\/ch\u1ecb \u2026\u2026. Xin anh\/ch\u1ecb 1 -2 ph\u00fat \u0111\u1ec3 t\u00ecm hi\u1ec3u m\u1ed9t v\u00e0i th\u00f4ng tin tr\u01b0\u1edbc<\/span><\/p>\n

        (Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd)<\/span><\/p>\n

        Cho t\u00f4i h\u1ecfi (H\u1ecfi r\u00f5 r\u00e0ng, ng\u1eafn g\u1ecdn: \u0111\u1ecba ch\u1ec9 chu\u1ea9n x\u00e1c, s\u1ed1 fax \u0111\u1ec3 ng\u01b0\u1eddi nghe \u0111\u1ee1 ph\u00f2ng th\u1ee7 v\u00e0 c\u1edfi m\u1edf h\u01a1n) \u0110\u1ec3 c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng v\u00e0 thu\u1eadn ti\u1ec7n g\u1eedi th\u00f4ng tin s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 anh\/ch\u1ecb cho em xin th\u00eam m\u1ed9t s\u1ed1 th\u00f4ng tin kh\u00e1c (mail\u2026)<\/span><\/p>\n

        Anh\/ch\u1ecb t\u00ean l\u00e0 g\u00ec \u0111\u1ec3 l\u1ea7n sau t\u00f4i li\u00ean h\u1ec7 cho ti\u1ec7n nh\u1ec9?<\/span><\/p>\n

        C\u00e1m \u01a1n anh\/ch\u1ecb\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n

          \n
        • K\u1ecbch b\u1ea3n sale phone chi ti\u1ebft<\/span><\/li>\n<\/ul>\n

          (G\u1eb7p ng\u01b0\u1eddi nh\u1ea5c m\u00e1y)<\/span><\/p>\n

          Ch\u00e0o anh\/ch\u1ecb, t\u00f4i l\u00e0\u2026\u2026 \u1ede b\u00ean \u2026\u2026. \u0110\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0a t\u1edbi anh\/ch\u1ecb \u2026\u2026. H\u00f4m nay t\u00f4i xin anh\/ch\u1ecb m\u1ed9t ch\u00fat th\u1eddi gian \u0111\u1ec3 th\u1ea3o lu\u1eadn v\u1ec1\u2026\u2026. (s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5\u2026)<\/span><\/p>\n

          Xin ph\u00e9p \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u\u2026\u2026\u2026\u2026\u2026\u2026.<\/span><\/p>\n

          M\u1ee5c ti\u00eau bu\u1ed5i g\u1eb7p h\u00f4m nay l\u00e0 th\u00f4ng qua cu\u1ed9c tr\u00f2 chuy\u1ec7n, t\u00f4i xin t\u01b0 v\u1ea5n cho b\u00ean anh\/ch\u1ecb th\u00f4ng tin c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 b\u00ean c\u00f4ng ty ch\u00fang t\u00f4i<\/span><\/p>\n

          Sau \u0111\u00f3 b\u1ea1n s\u1ebd \u0111\u01b0a k\u1ecbch b\u1ea3n b\u00e1n h\u00e0ng nh\u01b0 sau:<\/span><\/p>\n

          \u0110\u1ea7u ti\u00ean t\u00f4i xin \u0111\u01b0\u1ee3c ph\u00e9p gi\u1edbi thi\u1ec7u nhanh v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5\u2026 b\u00ean em (n\u00eau nhanh ng\u1eafn g\u1ecdn, n\u1ed9i dung nh\u1eefng \u0111i\u1ec3m n\u1ed5i tr\u1ed9i nh\u1ea5t)<\/span><\/p>\n

          Th\u1ee9 2 t\u00f4i xin ph\u00e9p \u0111\u01b0\u1ee3c hi\u1ec3u r\u00f5 th\u00eam m\u1ed9t s\u1ed1 th\u00f4ng tin li\u00ean quan, mong mu\u1ed1n c\u1ee7a qu\u00fd anh\/ch\u1ecb\u2026\u2026\u2026..<\/span><\/p>\n

          Th\u1ee9 3 d\u1ef1a tr\u00ean nh\u1eefng mong mu\u1ed1n c\u1ee7a qu\u00fd anh\/ch\u1ecb, b\u00ean t\u00f4i \u0111\u1ec1 ngh\u1ecb c\u00e1c ph\u01b0\u01a1ng \u00e1n \u0111\u00e1p \u1ee9ng mong mu\u1ed1n c\u1ee7a anh\/ch\u1ecb<\/span><\/p>\n

          Sau \u0111\u00f3 t\u00f4i xin ph\u00e9p tr\u00ecnh b\u00e0y th\u00eam v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 k\u1ebft qu\u1ea3 t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng (c\u1ee5 th\u1ec3 n\u00f3i ra c\u00e1c m\u1ee5c ch\u00ednh, t\u00f3m l\u01b0\u1ee3c l\u1ea1i n\u1ed9i dung n\u00f3i chuy\u1ec7n, nh\u1eafc l\u1ea1i m\u1ed9t l\u1ea7n n\u1eefa v\u1ec1 c\u00e1c l\u1ee3i \u00edch, \u01b0u \u0111\u00e3i cho kh\u00e1ch h\u00e0ng)<\/span><\/p>\n

          Sau \u0111\u00f3, b\u1ea1n ch\u1ed1t sale, c\u1ea3m \u01a1n kh\u00e1ch h\u00e0ng v\u00e0 ch\u00e0o t\u1ea1m bi\u1ec7t.<\/span><\/p>\n

          Nh\u01b0 v\u1eady, ch\u00fang ta \u0111\u00e3 c\u00f9ng nhau t\u00ecm hi\u1ec3u v\u1ec1\u00a0k\u1ef9 n\u0103ng sale phone\u00a0<\/strong>c\u0169ng nh\u01b0 nh\u1eefng h\u01b0\u1edbng d\u1eabn th\u1eadt chi ti\u1ebft. B\u1ea1n H\u00e3y c\u1ed1 g\u1eafng l\u00e0m theo v\u00e0 th\u1ef1c h\u00e0nh theo \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng xu\u1ea5t s\u1eafc. H\u1eb9n g\u1eb7p l\u1ea1i c\u00e1c b\u1ea1n trong nh\u1eefng b\u00e0i vi\u1ebft ti\u1ebfp theo c\u1ee7a ch\u00fang t\u00f4i.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

          K\u1ef9 n\u0103ng sale phone lu\u00f4n l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng m\u00e0 b\u1ea5t k\u1ef9 m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng t\u00e0i gi\u1ecfi n\u00e0o c\u0169ng c\u1ea7n c\u00f3<\/p>\n","protected":false},"author":155708580,"featured_media":2808,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[433938639],"tags":[433939168],"_links":{"self":[{"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/posts\/2807"}],"collection":[{"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/users\/155708580"}],"replies":[{"embeddable":true,"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/comments?post=2807"}],"version-history":[{"count":0,"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/posts\/2807\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/media\/2808"}],"wp:attachment":[{"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/media?parent=2807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/categories?post=2807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hoclamgiau.vn\/wp-json\/wp\/v2\/tags?post=2807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}